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Not So Long Ago, the trains ran on time...
...you bought your dinner from the family-owned grocery and your clothes from
a tailor. There was pride and determination in how people did business and a
personal interaction that was based on genuine caring, not trendy customer
care programs. The institution of rail travel was famous for its elegant,
exacting service. The idea that you could set your watch by the
train was a testimony to that care.
Imagine finding that same level of service and caring today.
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